Service Ontario and Staples

Recently we were going to Staples to do some shopping as there were some items that we needed and something that we saw that was funny were the number of people that were sitting waiting to be served by Service Ontario. The funny part of this was Service Ontario provides chairs for people to sit but the people waiting were not sitting in those chairs they were sitting in chairs that Staples have for sale. 

I understand that people want to be comfortable while they are waiting to be served, but what happens is people that want to look at the chairs and possibly purchase one cannot try the chairs out or even look at them before they are all being used. Maybe what staples needs to do is figure out a different location in the store for the display of chairs so that customers can look at them without having an issue.

It is nice to have the ability to sit comfortably while waiting to be served by Service Ontario, but the chairs that are within the Service Ontario area are the chairs that should be used first before the other chairs. One idea that might help people sit in the correct chairs is to have the display for the number being served to be facing those chairs not facing the chairs that are for sale.

It is nice having a Service Ontario that is easy to get to with lots of parking because it means also means that Service Ontario is open longer because of where it’s located. We have used this location once, but we were lucky as there wasn’t a line up, so we didn’t have to sit and wait to be served. The only day that Service Ontario isn’t open now is on a Sunday so it means that people that work can at least go after work instead of having to try and do it during a workday.

Service Ontario isn’t available at every Staples, but I know they have been trying to get them around Ontario to make it easier for people to get their Health Cards and other ID’s renewed without having to get a long distance or even stand in a long line. At least while in Staples you can pick up some of the stuff that you need as well.

So, if you do go to Service Ontario within a Staples, please think of the Staples customers and sit in the chairs that are provided by Service Ontario not the chairs that are for sale.