Why are you asking me for details, I have posted multiple times

For people that are posting within a group please remember that admin/moderators cannot track every single person that is posting things. Recently I was told that someone had posted multiple times providing information so I shouldn’t be asking for info. Well to it put it plain and simply “we cannot track every person that is posting and who provide good information and who doesn’t”

If you are posting in a specific group, remember that posting the normal things over and over again is very important. You may think it isn’t important for each post but there are too many people that just think they can post a minimum amount of detail and that is accepted. It might be something that you don’t think is important to post each time to post a picture whoever n this group that information is extremely important.

Within a lot of groups when the admins/moderators are asking for details to be posted for each post they are asking this because too many people are not providing information. If you happen to miss posting the information and get a question about the details don’t get upset because the admin/moderators cannot track every person and every post that they are posting in the group. If you have missed providing the information either edit your original post or provide the additional information to help everyone in the group.

This is a comment that I received in a group, and I was just asking for them to show that they were using the app the group was about:

"sorry, but posts go so quickly, there’s no way someone would see if you posted a request and it gets buried in posts. It’s not in the group rules - it may be something to add (from someone who admins multiple groups myself). I’ve scrolled down through the group quite far and see no posts requesting this so maybe add to the rules or pin it or something. One would think that people wouldn’t post or even be in this group unless they were using the app. Not trying to be difficult at all, but please understand as an honest person it was really jarring to be questioned like that instead of celebrated. Leaves a really bad taste."

There is a new rule that has been added to the group that people must provide information about the pattern they are using and if they are using the app. 

People think that some people will only post within a group if they are using the app but there are too many posts that show that people are not using the app but just want to try and promote a pattern, a designer or something else. It is rather difficult as a moderator/ administrator of a group to totally manage everything and when we ask a simple question, we are just trying to protect the group.

I understand that you might think that you are posting correctly but remember that the admin/moderator of each group is going to have different times that they can allocate to monitoring the group so if they ask you to provide information, please just do t hat because it is in the interest of the that group not every other group. You might have provided the designer but not the actual pattern name so that is something else that you have to be aware of.

It is rather difficult for a group admin/moderator to be able to track everything so yes it might not be in the rules currently but if they are asking for some more details don’t assume that everyone else is doing thing correctly. Simply provide the information and then privately message the admin/moderators to let them know you noticed something that was missing in the rules. Being polite and part of a group can make a big difference, if you star to challenge ethe admin/moderators you might find out that this group isn’t for you.

When you are in a group but you aren't within the area

As a moderator of a community group, I have found that so many people don’t understand what within an area means. 

When a group says “We are happy to allow local business owners and content creators to post here for exposure *on Thursdays only* and meeting the following criteria: For business owners – it is a physical business, ongoing service or charitable organization location in and/or at least primarily serving the * area. Or for content creators – the purpose or theme of the content has a significant relation to *. Content considered to be unrelated ads or spam will be removed”. Why do people think they can post and not have their posts removed?

What I have noticed while being a moderator is so many people think that they can post within multiple communities within a region and think they are local for each of the areas. It is very interesting being a moderator within the GTA and people think that areas 30 km is still within the area but is isn’t within the focus group. It can be such a challenge to figure out who is local and who isn’t because people have started hiding their location. As a moderator what I have started to do is when I see you post in the group, I am part of I will also search your name to see where else you are posting. If I find you are posting outside the area and especially outside a few minutes of this group, you will be removed from the group because you are no longer considered local.

I have found that so many people will join multiple groups within a region and not think that someone will do some homework to see there they are located. If you are posting in multiple areas and the rule is your business must be local, know that you are going to be deleted and banned from a number of groups. A number of groups within Facebook do not do automatic approval so you need to understand that someone is going to be checking who you are. I know that that there are lots of groups that if you answer the questions correctly you will be automatically approved but there are still groups that have a human that does the actual approval.

So, if you are posting a job/service within multiple areas please know that there are going to be groups that have someone that will do the occasional search and see where else you are posting. If you are removed from groups because of this understand you cannot complain because you are the person that broke the rules.

 

 

When in a group on social media, provide some detail

There are so many times when I am looking up something on social media and people will say there’s an accident on X Street, but they don’t give any more information than that. Of course, there are going to be times when X Street is extremely long, so you aren’t providing any details that are good for people in the area.  It’s like saying to someone in Ontario that there is an accident or fire on Yonge Street. Yonge Street is a very long street, so no additional information isn’t going to help anyone. 

When you are posting about a store, accident, or any other information about something in a community, please make sure that you are providing some information. A store, that could be in many locations and even many cities, so details are needed to the one you are talking about. Even if you can only post the major intersection that is better than just saying a street and nothing else.  I have even had times when a person has posted “Major Event” and they didn’t give any details of where it was, it was just a major event to them, and they figured everyone would know where it was.

I have been trying my best to ensure that in groups that I am either a moderator or administrator that we try and provide as much information as possible, so that any post can be helpful to lots of people in the group. There have been challenges for people to continue to provide the information and there have been even people that have hated me for wanting the information posted.

It is hard to manage a group when the information isn’t provided and when you ask for that information people can get rather rude which makes it difficult to support a group in so many ways. There have been times when I have wanted to walk away from my role as a moderator/administrator in a few groups, but I always say that I am there for most of the people and if a few people don’t like the rules they can leave.

Please remember the more information you can provide in your post on social media the more people will see it and understand it. If a group asks for more information please understand that the group can cover a large area and not everyone knows the same spot or has access even to the same store/information.