For people that are posting within a group please remember that admin/moderators cannot track every single person that is posting things. Recently I was told that someone had posted multiple times providing information so I shouldn’t be asking for info. Well to it put it plain and simply “we cannot track every person that is posting and who provide good information and who doesn’t”
If you are posting in a specific group, remember that posting the normal things over and over again is very important. You may think it isn’t important for each post but there are too many people that just think they can post a minimum amount of detail and that is accepted. It might be something that you don’t think is important to post each time to post a picture whoever n this group that information is extremely important.
Within a lot of groups when the admins/moderators are asking for details to be posted for each post they are asking this because too many people are not providing information. If you happen to miss posting the information and get a question about the details don’t get upset because the admin/moderators cannot track every person and every post that they are posting in the group. If you have missed providing the information either edit your original post or provide the additional information to help everyone in the group.
This is a comment that I received in a group, and I was just asking for them to show that they were using the app the group was about:
"sorry, but posts go so quickly, there’s no way someone would see if you posted a request and it gets buried in posts. It’s not in the group rules - it may be something to add (from someone who admins multiple groups myself). I’ve scrolled down through the group quite far and see no posts requesting this so maybe add to the rules or pin it or something. One would think that people wouldn’t post or even be in this group unless they were using the app. Not trying to be difficult at all, but please understand as an honest person it was really jarring to be questioned like that instead of celebrated. Leaves a really bad taste."
There is a new rule that has been added to the group that people must provide information about the pattern they are using and if they are using the app.
People think that some people will only post within a group if they are using the app but there are too many posts that show that people are not using the app but just want to try and promote a pattern, a designer or something else. It is rather difficult as a moderator/ administrator of a group to totally manage everything and when we ask a simple question, we are just trying to protect the group.
I understand that you might think that you are posting correctly but remember that the admin/moderator of each group is going to have different times that they can allocate to monitoring the group so if they ask you to provide information, please just do t hat because it is in the interest of the that group not every other group. You might have provided the designer but not the actual pattern name so that is something else that you have to be aware of.
It is rather difficult for a group admin/moderator to be able to track everything so yes it might not be in the rules currently but if they are asking for some more details don’t assume that everyone else is doing thing correctly. Simply provide the information and then privately message the admin/moderators to let them know you noticed something that was missing in the rules. Being polite and part of a group can make a big difference, if you star to challenge ethe admin/moderators you might find out that this group isn’t for you.
Under the category of why we can't have good things
ReplyDeleteModerators have the duel challenge of dealing with:
- Those who don't understand what a group/forum is about (it's core focus) and post stuff way outside that
- And bad actors, those spammers trying to pull attention away to other things that have nothing to do with the group/forum, even if they make their post look superficially like it belongs. I've often seen these go to incompatible or even competing products/services, all the way to straight out scams and malware. These bad actors are hoping that readers are careless, thinking that those links have been vetted already.
Tips:
- If posts get through without being held for review, they have NOT been vetted and can't be trusted like you might others you already know in the group.
- Even if the content of a group/forum looks all good, and you see active moderation happening, bad stuff still sneaks in and can take some time to be cleared out
- If a group/forum has lots of out of scope and/or junk content, then is a group without active moderation. If it is an area you'd like to be cleaner and be a part of, try to moderate it by flagging bad content as moderators can't see it all. You might even be invited to help moderate, or you can even offer if there is even someone there who could grant you those technical permissions.