Yes, this is a topic
that I experienced while dealing with a sports injury and it really
bothered me. Part of it people not looking at what is around them
but the other part is how I was specifically treated while in a
store.
I recently sprained
my ankle and was told to help it heal quicker that I should use
crutches for a few days to help me get around. Now, crutches are
something that you see a lot of especially as a result of some sort
of sports injury so they aren't something new. Well, we decided that
even with me being on crutches it would be good to get out and get
some walking in so we headed off to a mall so that I could do the
walking without dealing with the weather as well.
It is interesting
watching people walking around a mall because so many people don't
seem to look ahead to see what is in front of them. There were
instances that people were pretty close to walking into me before
they even noticed I was there. Of course, the crutches mean that I
can't move out of the way as quickly as I normally would so I had to
stop a few times to avoid being walked into. This wasn't too bad an
issue it was what happened in a store that really got to me.
During the mall walk
I said that I wanted to go into one store to look for a top that I
have seen in a different location but not my size. I walked into the
store and the sales person was there greeting customers as they came
in but I didn't get a greeting but the person behind me did. Now
that was the start of the visit into the store. I was looking for a
specific top and was trying to see where it would be located in the
store. A couple of other sales people walked by me without even
acknowledging me or asking if I could use any assistance. I finally
got into one area of the store to see if I could find the top only
to be asked by a sales person to move so that they could hang up
something close to where I was standing. The sales person got rather
upset when I said that she would have to walk around a display to get
to the area because it wasn't so easy for me to move quickly on the
crutches (I don't think she even thought about that issue). Again, I
wasn't asked if I was looking for something or just browsing. The
final issue was when I was trying to head out of the store and I had
ended up close to the fitting rooms and as I was making my way
through one small area another sales lady headed toward me heading to
the fitting room. She didn't say anything because I think she saw on
my face that I was extremely frustrated. So, to sum it up I walked
the entire store without anyone asking if I needed assistance or even
acknowledging me as a customer other than to tell me to get out of a
sales person's way.
I cannot believe
that in the world today someone can be treated like that in a store.
I have been a frequent shopper in this chain but now that I have been
treated like this I am going to rethink of where I do my shopping.
Well Cleo, you have
shown me a few ways that you don't respect or care out some of your
customers. If you greet people are the door make sure you greet
everyone not just people you think may shop in your store. Every
customer that comes into your store should be treated with respect as
you never know if they are going to buy one thing or an entire
wardrobe.
No comments:
Post a Comment