Tuesday, November 4, 2014

Vendor emails

As an IT professional I have noticed something that I really need to write about. It has happened the last couple of weekends and it is frustrating. I have received vendor related emails on the weekend.

Why do vendors have to send out solicitation emails on a weekend. I thought a weekend was a time to relax and try to forget about work and not be bothered by vendors. The other thing about getting these emails are they are distracting. Yes, we have our mobile devices on during the weekend to receive emails from clients who are experiencing issues and need our assistance.

When these emails come in I end up marking them as read. No, I don't really even read the email because I just get frustrated that they have arrived on the weekend. In some cases I even delete them because of the mood I am in when I see them.

Now if you are a vendor and are trying to get my business you won't help yourself if I get emails from you on the weekend. I probably will never really focus on your email because of the timing of when it arrives. Ok, it will probably get onto my work account on Monday if I haven't deleted it but considering it is marked as read it means I won't really look at it again unless an issue comes up and I need to investigate something.

Remember if you really want to get an individuals attention on an IT issue send it during the week when they are in that state of mind. Sending emails to IT individual on a weekend means there is a good chance it will be totally ignored or even deleted. Please remember we all want some time off.

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