Showing posts with label websites. Show all posts
Showing posts with label websites. Show all posts

Thursday, November 17, 2016

Our website

It is amazing how many people have told us that our website is out of date and old.

Yes, I admit that our website doesn’t have all the bells and whistles that some other sites have, but we are happy with our site. The goal of our website is to communicate what we do and not with a lot of flash or things that will distract from the main message. I know that there are going to be people that say we need all the latest and greatest things, but what they aren’t checking is if we are happy with our site.

A couple of the other things that people aren’t understanding that the fancier our website is the more questions we get asking about designing and managing websites. For a lot of people once you say that you are either in IT or you do Technical Writing they figure that you will do websites for everyone. There are a lot of people that design and manage websites and we want to leave that focus to them. Another thing that we are doing is ensuring that our website is safe and is harder to hack and install the latest and most problematic hostage wear on. Some platforms as so easy for hackers to attack and we want to ensure that our website isn’t set up so that is extremely attractive to those individuals.

Every website is designed with a purpose and knowing what the ultimate purpose of the website can make a big difference. I understand that a lot of the marketing people will say our website is old but that is fine with me.

It is always interesting when people look at our site and they mention that they liked how simple it was and easy to find things on. Of course, these are some of people that we like working with because they also don’t want the bells and whistles that are not always needed. We like the KISS principle when it comes to our website as it makes it a lot easier to manage and we can do it ourselves. Yes, we could add more flash to the website but that isn’t what we want our site to look like.

We also recently did a booth at a Small Business Forum and one of the feed backs we got from a marketing person was that our brochures were mostly text and didn’t have a lot pictures in it. Yes, our handouts were a lot of text but that again is what we wanted for our booth. No, it wasn’t the tri-fold pages they were basic pages but they gave you the information about us. Sure brochures have their place and I understand that and maybe we could have had more pictures on our pages but then the number of pages would have increased and the message would have started to disappear.

Our website and even our handouts were designed to work for us, so that we can communicate our message. We are simple and skilled people that enjoy working and are not going to make people use the latest and greatest features or equipment if it isn’t what is needed.







Monday, June 6, 2016

Websites

There are quite a few websites now that seem to forget that not everyone has the faster internet connection going.

Some websites feel that having flash and all the most modern things means that it is the best thing for the customers. In some cases it means that a customer may leave the site even before the actual content is loaded because of how long it takes to actually load the home page. The other issue with some of the modern pages is they aren’t even compatible with the mobile devices. Not every device has flash as part of the system. We use a Blackberry for work and we have found that there are a number of sites that we don’t see anything due to flash/java not being part of what we have.

Websites need to ensure that they are compatible to a number of devices both desktops, laptops, tablets and mobile devices. Making sure that it just works on the latest and greatest doesn’t mean that it is going to work for everyone and that is something to consider. When you are designing a website try and get a few people to test it using different devices before it goes public. To ensure that a website is compatible with mobile devices there are tools that can help with that. This is the one that I have used and found that it is pretty simple to use. https://www.google.com/webmasters/tools/mobile-friendly/ It gives you a score and also a list of things that you might or should consider fixing to make your site mobile friendly.

Another tool that I have used is https://developers.google.com/speed/pagespeed/insights/ which is a page speed test. This will help you see how quickly your page will load on both mobile and desktops. It gives you a score out of 100 and a list of things that you should or might want to consider fixing. Being able to preform these tests will help you see some of the issues that someone using your website might come across.

These are just two of the different tools that are out there for helping ensure that a website is user friendly. As a business you want to ensure a potential customer experience is good on your website as in some cases your website will be the only thing a potential customer sees. If they run into too many issues navigating the site they may avoid you as a business due to the issues that they dealt with.

Remember, your website is how a lot of potential customers will evaluate you as a business. If you don’t have a good experience on your website they may never give you a chance to be a business they use.