Eating out with food allergies - one issue I have

Something that really bothers me when eating out is when I am charged 100% of the upgrade your side option when it isn’t my choice.

I understand that there is a cost for upgrading a side option but when I have already told you that I have a severe food allergy to an ingredient that can be in that item why can’t the cost of the upgrade be reduced by a bit. What I am talking about is when I go into a restaurant and they serve calamari which is considered shellfish, and I am severely allergic to shellfish (both types).

Shellfish allergy - There are two groups of shellfish: crustaceans (such as shrimp, prawns, crab and lobster) and mollusks/bivalves (such as clams, mussels, oysters, scallops, octopus, squid, abalone, snail). Allergy to crustaceans is more common than allergy to mollusks, with shrimp being the most common shellfish allergen for both children and adults.

One side that is available most often is French fries and they are quite often cooked in the same fryer as both the calamari and shrimp. This can cause a cross-contamination issue so it is something that I must be extremely careful of. It has been interesting talking to some servers, and I ask if the calamari is fried in the same oil as the French fries or chicken fingers. Some servers are aware and can answer that yesterday and others will go back to the kitchen to confirm. 

So, my challenge when the French fries are cooked in the same oil as the calamari is always the cross-contamination risk, so therefore I cannot have French fries and must select an upgrade as my side. The restaurants that I like are the ones that have a couple of options for a standard side (soup, French fries, salad) and then you pay an addition cost for other sides. If someone says they are allergic to something and it can be in the basic side option, it would be nice to have the cost of the upgraded side reduced a bit to let the customer know that restaurant understands the challenge.