The ones that have
been recently calling are ones wanting to do duct cleaning. Ok, I do
have fun with this one because they have called on both our home
phone and on our business phone. The person doing the calling starts
off saying that they will clean all the ducts in our home for one low
price. When they called the home phone they asked how many floors
were in our home and I immediately said 20 floors (the number of
floors in our apartment building). The guy then asked me again how
many floors and I said 20 floors. He continued to try and let me
know that in my house he would clean all the ducts and I had to
remind him I said 20 floors and it was an apartment building he was
calling. Now, the time they called the business phone number the
speech was a little different. The question I was asked after he did
a bit of his speech was home many bedrooms I had on the top floor of
our house, my reply was “zero as you have called a business”. I
did answer the business line with the company name so I guess he
didn’t listen to what I said when I answered the phone. The guy
after my zero reply asked me how many bedrooms I had in the house and
I once again said “zero” and asked why he was calling a business
offering home duct cleaning. After a bit he did hang up as I think
he got it that there wasn’t going to be a sale. These duct calls
have come through with a phone number showing up and I am one of
those that does a search on the phone number and I found out that it
was a home phone for a person in Sudbury.
A lot of the
telemarketing calls that are being made especially from the scams are
being done by masking the actual phone number. A lot of the calls
that we are getting are from phone numbers that start with the first
three digits of our phone number which let’s us know that the
person calling isn’t really the person making the call. We have
found this out as we have received calls from different numbers
asking us why we called them and we never did and we have explained
that our own phone number has probably been used to mask a scam.
The other calls that
have really got me is when I receive a phone on our business number
and they are offering me home services. The latest one was an
offering of Internet, Cable and Home Phone at a good deal. That’s
fine and I attempted to let the person calling know that they had
called a business and we weren’t interested. The person calling
continued to try and sell me this service and with this is when I got
really frustrated with him. I ended up yelling at him that he had
called a business and we weren’t interested. He tried to continue
and I told him to “shut up and listen to me”, and I again
repeated that he had called a business and we weren’t interested.
Of course, his silence lasted long enough for me to say that and he
then started with the sales pitch again. At this point I hung up
because he wasn’t listening to what I had to say.
I understand that in
some cases the telemarketers are given a script that they need to
follow but they also need to listen to the person they are calling.
It is frustrating when the callers don’t listen to me but then
there are times when I decide that if they don’t want to listen to
my real answers I will have fun with the answers and keep them on the
line longer. I don’t often keep them on the line because I have
work to do but there are times that I figure if you have bothered me
I am going to get you back.
A Do Not Call List
is exactly what that is. Telemarketers need to understand people are
on the list and that they need to respect it. The masking of the
phone numbers just means that more people are getting frustrated and
that doesn’t help the people that are truly using marketing to
raise funds for charities.
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